Lead Receptionist - Whittier Rehabilitation Hospital
Bradford, MA
Full Time
Whittier Rehabilitation Hospital Bradford
Mid Level
Whittier Rehabilitation Hospital - Bradford MA
Lead Receptionist
Full-Time: Monday-Friday 7:30am - 4:00 pm, may have to fill in nights and weekends if no other coverage available.
Responsibilities:
1). Responsible for the operation of telephone switchboard and main reception desk
2). Operate telephone switchboard, route calls, convey messages and provide information to callers as appropriate 3). Greet and direct visitors, ensure that all visitors and vendors sign in the visitors/vendor log, issue identification badges, and collect badges as individuals leave the premises.
4). Maintain a current listing of all in-house patients and insure that only authorized patient information is given to visitors and callers.
5). Assist with typing and other clerical duties as may be assigned on an as needed basis
6). Completes scheduling of receptionists to assure seven day per week and holiday coverage.
7). Inventory control of office supplies and request items as needed.
8). Delegates other duties to off shift and weekend receptionist as appropriate. appropriate. 9). Sorts and distributes incoming mail. 10). Identify areas for improvement in the communications department and, participate in the problem solving and implementation of action plan.
11). Assist with department meetings and training of personnel for new process or procedural changes as needed.
12). Performs other duties to meet the needs of the communications department as assigned by Department Director and as requested by other departments (i.e. typing, collating, sorting, preparing mailings, etc.)
Requirements:
1). Previous switchboard experience preferred.
2). Working knowledge of general office equipment (copy/scanner; desktop PC, fax)
3). High level of confidentiality
4). Possesses excellent communication and interpersonal skills
5). Pleasant disposition as position is front facing with all visitors
Lead Receptionist
Full-Time: Monday-Friday 7:30am - 4:00 pm, may have to fill in nights and weekends if no other coverage available.
Responsibilities:
1). Responsible for the operation of telephone switchboard and main reception desk
2). Operate telephone switchboard, route calls, convey messages and provide information to callers as appropriate 3). Greet and direct visitors, ensure that all visitors and vendors sign in the visitors/vendor log, issue identification badges, and collect badges as individuals leave the premises.
4). Maintain a current listing of all in-house patients and insure that only authorized patient information is given to visitors and callers.
5). Assist with typing and other clerical duties as may be assigned on an as needed basis
6). Completes scheduling of receptionists to assure seven day per week and holiday coverage.
7). Inventory control of office supplies and request items as needed.
8). Delegates other duties to off shift and weekend receptionist as appropriate. appropriate. 9). Sorts and distributes incoming mail. 10). Identify areas for improvement in the communications department and, participate in the problem solving and implementation of action plan.
11). Assist with department meetings and training of personnel for new process or procedural changes as needed.
12). Performs other duties to meet the needs of the communications department as assigned by Department Director and as requested by other departments (i.e. typing, collating, sorting, preparing mailings, etc.)
Requirements:
1). Previous switchboard experience preferred.
2). Working knowledge of general office equipment (copy/scanner; desktop PC, fax)
3). High level of confidentiality
4). Possesses excellent communication and interpersonal skills
5). Pleasant disposition as position is front facing with all visitors
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