Outpatient Admission Coordinator - Whittier Rehabilitation Hospital

Bradford, MA
Full Time
Whittier Rehabilitation Hospital Bradford
Mid Level
Whittier Rehabilitation Hospital - Bradford
Outpatient Physician/Therapy Admission Coordinator
Pay: Starting at $20/hour
Hours:  Monday-Friday 8:30- 5pm. No weekends.

Come join our vibrant Outpatient Department housed within Whittier Rehabilitation Hospital on Ward Hill in Haverhill, MA. 

What you will do:

1) Coordinates and performs admission of Outpatient Physician/Therapy patients including:
  • Verifying patient’s insurance for services rendered.
  • Completing necessary admission forms.
  • Scheduling patients for therapy treatments, physician appointments, and clinic visits.
  • Creating medical records for new patients.
  • Maintaining weekly schedules for patients.
  • Collecting co-payment at time of arrival 
  • Communicating patient arrival to physicians or treating staff
2) Assists with coordination of daily activities of Outpatient Rehabilitation Services to ensure smooth        workflow and communication including:
  • Providing administrative support to ambulatory care personnel including word processing, filing, copying, scanning and faxing.
  • Answering telephones and making phone calls to provide appropriate customer care. 
  • Interoffice deliveries and mailing for appropriate medical documentation.
3) Tracks insurance/referral status and informs clinicians of number of visits and dates for visits allowed. Additional insurance roles may include:
  • Assisting physicians/therapists with request for continued coverage to insurance companies.
  • Proficiently accessing all available insurance portals for eligibility status and verification of coverage. Training will be provided as necessary.
4) Maintains effective communication with Whittier staff, patients and visitors. Adheres to Whittier Policies and Procedures found in the Employee Handbook. 

Necessary Job Requirements:
  • High School Graduate or Equivalent 
  • Working knowledge in a fast past administrative role
  • Experience with front facing customer service
  • Insurance knowledge preferred
Benefits Offered:
  • 401k
  • Medical, Dental, Vision
  • Basic, Supplemental and Term Life Insurance
  • Short and Long Term Disability
  • Accident, Hospital and Critical Illness
  • Paid Vacation, Sick and Holiday

 
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